Late Majority Consumer
A late majority consumer is an individual who adopts a new product or technology only after the majority of the population has embraced it.
Description
In the digital marketing industry, a late majority consumer is someone who is hesitant to adopt new technologies, products, or services until they have been widely accepted by others. These consumers often wait to see proven benefits and prefer to avoid potential risks associated with early adoption. They are typically more conservative and rely heavily on the experiences and reviews of early adopters and the early majority. Marketers targeting the late majority need to focus on building trust and showcasing the product's established success, reliability, and value. They might use testimonials, case studies, and guarantees to convince these consumers.
Examples
- Smartphones: Many late majority consumers only started using smartphones after they saw almost everyone around them using one and were convinced of their benefits.
- Streaming Services: Some individuals only subscribed to streaming platforms like Netflix or Disney+ after these services became mainstream and traditional cable TV started to decline.
Additional Information
- Late majority consumers often represent about 34% of the total market.
- They are generally skeptical of change and need substantial evidence of a product's effectiveness before making a purchase.